Tone on the Phone listens to every sales conversation, extracts MEDDPICC with verbatim buyer evidence, scores the deal, and writes it back to your CRM — before your rep is out of the parking lot.
| Deal | Stage | Score | Band |
|---|---|---|---|
| Meridian Logistics — Expansion | Validation | 84 | Strong |
| Harbor & Crane Co. — New Business | Evaluation | 66 | Adequate |
| Bluepeak Manufacturing — Renewal+ | Confirmation | 48 | Weak |
| Stonebridge Health — Platform | Committed | 31 | At-Risk |
Every module runs off the same source of truth: what was actually said on your calls — not what a rep remembered to type into the CRM on Friday afternoon.
Every qualifying call is transcribed, matched to the right deal, and graded across all 8 MEDDPICC elements — automatically, minutes after the call ends.
A deal can't claim a champion or confirmed pain without a direct buyer quote to back it. Rep assertions alone never inflate a score.
Deals that advance stages below the score gate get flagged instantly. Know exactly which "committed" deals were never actually qualified.
At-risk deals are admitted to an intensive-care view with daily snapshots, decay tracking, and a prescribed recovery path for the rep and manager.
Every inbound lead is monitored against a business-hours SLA. Nothing sits untouched, nothing slips through a weekend.
Every recording processed, every decision, every score change — logged and reviewable. Your forecast finally comes with receipts.
Your recorder finishes a customer conversation. A signed webhook fires the transcript into the platform within minutes.
Internal meetings, no-shows and low-signal calls are filtered out. Real conversations are matched to the right open deal in your CRM.
MEDDPICC is extracted from the transcript with strict evidence guardrails — buyer quotes required for any high-confidence rating.
The deal is rescored, the band updated, and results pushed one-way into your CRM. Managers see truth, reps do nothing.
Call data is only accepted over cryptographically signed webhooks with replay protection. Unsigned or stale events are rejected outright.
Your CRM stays the system of record. The platform pushes scores in and never mutates your source pipeline data.
Per-area permissions with an admin portal. Reps see their deals; leaders see the floor; auditors see everything.
Domain-restricted signup, salted and hashed credentials, and signed session cookies. Row-level security on sensitive data.
One immutable decision record per processed recording — what matched, what scored, what was skipped and why.
Upgrade-only merges and idempotent processing mean retries, replays, and edge cases can never corrupt a deal's history.
30 minutes. Your stack, your calls, your deals — and a scoring model your forecast can finally lean on.
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